This website is operated by CIAN PLC (“we”, “our”, “us”) whose registered address is 64 Agiou Georgiou Makri Anna Maria Lena Court, Flat 201, Larnaca, 6037, Cyprus. For the purpose of applicable data protection laws, we are the controller of the personal data described in this policy. We are committed to protecting and preserving the privacy of the personal data which we process, including that of our website visitors and when individuals communicate with us.
This policy sets out how we process the personal data which we collect from you or that you provide to us through our website. We will keep your personal data secure and we will comply fully with all applicable EU Data Protection legislation and regulations. Please read the following carefully to understand what happens to personal data that you choose to provide to us, or that we otherwise collect from you.
Please read this policy carefully so that you understand your rights in relation to your personal data, and how we will collect, use and process your personal data. This policy supplements any other privacy related notices and policies we may provide to you from time to time, and is not intended to override them. If you do not agree with this policy in general or any part of it, you should not access our website, our services or otherwise provide your personal data to us. Our website and services are not intended for children, and we do not knowingly collect data relating to children.
We collect, store and use the following kinds of personal data about individuals who visit and use our website or who otherwise communicate with us:
Information you supply to us. You supply us with the following personal data about you by filling in forms on our website or when you communicate with us including your:
Personal data our website automatically collects about you. With regard to each of your visits to our website, we automatically collect personal data including:
For more information, please refer to our
You can manage your cookie preferences
We use the personal data in the following ways and on the following lawful bases under the GDPR:
Information you supply to us. We will use this personal data in order to perform our contract with you, and in particular to:
Information we automatically collect about you. In order to be responsive to you, to provide effective services to you, and to maintain our business relationship, as a matter of our legitimate interests to provide current and potential investors with correct and up-to-date data about us and our business, we will use this personal data:
We obtain your consent to process your personal data for the following reasons:
In addition, we will use some or all of the above information to comply with any applicable legal obligations (including sending you any materials required to be sent under applicable law), to enforce any applicable terms and conditions and/ or terms of service, and to protect or defend our services, our rights, the rights of our clients, or others.
We do not use or share your personal data with others except as described in this policy. In certain circumstances, we will share your information with third parties with your consent, as necessary, or as otherwise required or permitted by law. We do not rent or sell personal data about you.
Specifically, we share your personal data:
We will use all reasonable efforts to ensure that your personal data is not disclosed to regional/national institutions and authorities, unless required by law or other regulations.
We have servers in Russia. The servers applicable to you will depend upon your location. We also have support, engineering and other teams who support the website, including from Russia.
For EEA/UK users, transfers between our affiliates and to third parties use applicable safeguards, such as incorporating standard contractual clauses, obtaining your consent first or taking into account adequacy assessments.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You may have certain rights in relation to the personal data we hold about you. For example, if you are located in the EEA or the UK, you have certain rights in relation to your personal data:
Please note that a number of these rights only apply in certain circumstances, and all of these rights may be limited by law. For example, where fulfilling your request would adversely affect other individuals or our trade secrets or intellectual property, where there are overriding public interests or where we are required by law to retain your personal data.
To exercise any of these rights, you can contact
If you have complaints or questions about how we process your personal data, please contact us at
If you think we have infringed data protection laws, you can file a claim with the data protection supervisory authority in the EEA country in which you live or work or where you think we have infringed data protection laws.
Furthermore, you also have the right to establish instructions for the retention, erasure and transmission of your personal data after your death. You may give specific post-mortem instructions and exercise your rights by post to the following address: CIAN PLC, 64 Agiou Georgiou Makri Anna Maria Lena Court, Flat 201. Larnaca, 6037, Cyprus.
When exercising your rights, you must prove your identity by any means. If in doubt about your identity, CIAN may request any additional information that may be necessary, including a photocopy of an identity document bearing your signature.
We will retain your personal data as follows:
We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes and enforce our terms and conditions, other applicable terms of service, and our policies. If you stop using our services or if you delete your account with us, we will store your information in an aggregated and anonymised format; we may use this information indefinitely without further notice to you.